Knowledgebase

How can I reactivate a domain if I have overlooked the payment?

If a domain is not renewed or canceled on time, it will be deleted from the responsible registry. A deletion period of 30-60 days then begins before the domain is available for registration again. During this period, it is possible to apply for a so-called restore at many registries.

A restore gives you access to your domain before it is freely traded on the market after the deletion period. A restore is associated with additional costs, which vary depending on the domain extension or registry. A restore can be ordered via our support team. Our support team will also be happy to find out the costs for you. We have summarized the restore costs for the most important domains in this article.

  • Restore
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Domains

When is a .at domain available in the DNS?

After successfully registering a .at domain or transferring a .at domain, it may take some time before your domain is available. The .at nameserver reload times are every full hour (00:00, 01:00,...
Domains

Can an umlaut domain or a domain with numbers be registered?

Yes, this is possible in many cases. However, there are restrictions depending on the domain extension. Use our domain check to check whether your desired domain name is possible and available.
Domains

Is it possible to change a domain name?

Unfortunately not. Domains are created and billed by the respective registry directly after the initial registration. If you wish to change your domain name, we recommend that you register a new...
Domains

Can I freely choose the website document root folder of an add-on domain?

Yes, you can freely select the root folder. Proceed as follows: Select website document root folder Log in to the Customer Center at https://my.helloly.com. Within the dashboard you will...
Domains

Can I redirect a subdomain to an external site?

Yes, you can redirect a subdomain to an external website. To do this, proceed as follows: Forward subdomain to external website Log in to the Customer Center at https://my.helloly.com....