Knowledgebase

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Can I protect my website or individual pages with a password?

Unfortunately, it is currently not possible to protect your website or individual pages created with the website...

Does the helloly website builder comply with the GDPR?

Yes, the helloly Website Builder complies with the GDPR and only stores functional, technically necessary cookies....

How can I activate and customize the 404 Page?

This page is displayed to a visitor when they try to access a page that does not exist on your website.   How do I...

How can I activate and customize the Maintenance Page?

This page is displayed to visitors when they try to access your website while maintenance mode is active.   How do...

How can I activate https or SSL redirection?

To activate SSL redirection in Website Builder, go for Settings, then select Settings and switch to the General tab....

How can I display a preview of my website?

In the top menu bar click Preview In the preview you can see how your website will be displayed on different...

How can I display different layouts on different devices?

It often makes sense to display a portrait-format image for smartphones and a landscape-format image for all other...

How can I duplicate elements/layouts?

Select the element/layout to be duplicated Click the Pencil for Editing and select Duplicate Alternatively, you...

How can I reset a template?

Select from the drop-down list New/Reset drop-down list, select the Reset Note: All changes and adjustments are lost...

How can I save/restore a backup?

Save backup In the Publish drop-down menu select the function Backup/Restore Download your backup with the...

How can I select/edit several elements at once?

To select or edit multiple elements, hold down the CTRL key (Windows) or the CMD key (MacOS) while selecting...

How can I undo or redo an action?

In our Website Builder you can undo or redo actions as usual. To do so, use the two arrow icons in the top bar.

How do I Copy and Paste Elements/Layouts?

You have several options for copying elements/layouts:   Copy/Paste via the 'Pencil for Editing' Icon Select the...

How do I add a download function to my website?

Drag an Element (e.g. Picture, Button, Text, ...) that is to be used to download a file onto your website Select...

How do I add a favicon?

Go for Settings and select Favicon. Click on the Pencil for Editing. Click on Upload New Picture. Alternatively,...

How do I add a new Page?

There are several ways to add a new page.   Via Settings Go for Settings and select Pages In the left-hand...

How do I add an animation to my website?

Select the element/layout that you want to animate. In the Right Toolbar go for the Animation tab You now have...

How do I add files to my website?

Placing a Download Button From the Main Toolbar, drag the Button element onto your website Select the desired...

How do I change the template?

Via the cPanel log into your Website Builder Go for the New/Reset menu and select Change template Select from the...

How do I create a Landing Page?

If you have not yet created a website and need a simple landing page (one-pager), proceed as follows: From the...

How do I define text styles?

Go for the Settings menu and choose Styles On the left, select the text style that you want to edit on the right....

How do I edit my website while the "Under construction" page is displayed?

While you are creating your website, you can display a "Our website is under construction" page.   You have not yet...

How do I manage my Cookie Policy?

Add Cookie Policies: In the Settings menu select Settings Select Cookie policy Click Enable cookie policy block...

How do I manage the visibility of elements?

The visibility of elements/layouts/page sections can be managed for:   Devices Select an element/layout/page...

How do I place a Background Picture/Video?

To place a Picture/Video in the background of a layout element, proceed as follows: Select the layout in which you...

How do I save or publish my website?

Access your Website Builder via the cPanel. Make the desired changes to your website. In the Publish menu select...

How do I use the "Floating Block" Layout Type?

The layout type Floating block is an excellent choice if you want pixel-perfect precision in your compositions....

How do I use the Menu element?

Use the Menu element to add navigation to your website.   Drag the Menu element from the Main Toolbar to the...

How do you add an anchor?

An anchor or anchor link (also known as a page jump) is a special link that you can use to navigate to a certain...

How do you select a template?

In the template menu New/Reset select the option Change template. Select one of the more than 200 templates and click...

How to use the Layout element?

Drag the Layout element from the Main Toolbar onto your website Select the desired layout composition Select...

I clicked on "Publish" by mistake - how can I undo this?

If you accidentally click on Publish in the helloly Website Builder, the current status of your website will be...

What controls are there in the Website Builder?

Main Toolbar with website elements Page Selection (drop-down menu) Template Menu (drop-down menu for changing and...

Where can I view the page structure?

On the right you will find the Page structure at the top. Here you can see which layouts and elements are located...

Why do I have a horizontal scrollbar on my website?

If you see a horizontal scrollbar on your website, this is most likely caused by an element that is placed too far to...