Knowledgebase

How do I find out how much storage space I need for my e-mails?

There are two ways to find out the memory requirements for an e-mail account in the cPanel.

 

Option 1: "Storage space usage through emails"

  • Access the client area via my.helloly.com
  • You can find your current web hosting packages in the Dashboard under Your Active Products/Services.
  • Click Log in to cPanel next to the desired hosting package
  • In the cPanel, under Email, click on the function Email Disk Usage
  • You may …



    • ... choose the desired email account in the Dropdown Menu A
      • under Disk Usage you see the current memory requirement
    • ... click on B – Manage to display a mailbox in detail
    • delete emails in area C that ...
      • ... 1 year old or more
      • ... 30 MB in size or more
      • ... Previously viewed
      • ... All Messages
      • ... Custom query
  • By clicking on Delete Permanently, you can delete emails according to the previously defined criteria

 

Option 2: "Email Accounts"

  • Access the client area via my.helloly.com
  • You can find your current web hosting packages in the Dashboard under Your Active Products/Services.
  • Click Log in to cPanel next to the desired hosting package
  • In the cPanel, under Email, click on the function Email Accounts
  • You can now see all your email accounts at a glance and can immediately ...


    • ... see how much storage space an account requires
    • ... see how much storage space is allocated to an account
    • ... see what percentage of the storage space is used up

 

Do you need more storage space for your email accounts?

In the helloly client area, you will find our mailbox upgrade, which allows you to expand the storage space of your email accounts by 10 GB. If you need even more storage space, you can also book this package multiple times.

How to book the mailbox upgrade

  • Log in to the client area via my.helloly.com
  • Click on Webhosting Packages in the left-hand menu
  • Select Available Addons
  • For the Mailbox Upgrade 10 GB, click Order Now
    Note: If you have multiple web hosting packages, select the appropriate one from the drop-down menu
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