There are several ways in which you can create a backup of your website or restore a saved backup. To do this, first go to the cPanel.
Log into cPanel
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Log in to the customer center via my.helloly.com
- Within the Dashboard click on Log in to cPanel next to the desired product
Create a Backup in the File Manager
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Within the cPanel scroll to Files
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Click onto File Manager
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Create a new folder in the directory in which you want to create the backup. To do so, click on the +Folder function at the top left
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Switch to the directory public_html
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Click on the Select All function in the top center
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Select the Copy function at the top left
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Enter the path of your newly created folder to create your backup
Backup Database with phpMyAdmin
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Within the cPanel scroll to Databases
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Click onto phpMyAdmin
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In the left-hand column you will now see all databases (marked in green)
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Select the desired database and from the menu click Export
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Perform the backup by clicking on Export
Restore backup
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Within the cPanel scroll to Files
- Click onto File Manager
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Rename the existing public_html folder (e.g. public_html_date)
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Create a new folder public_html
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Navigate to your backup folder and click on Select All
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Now select the Copy function and enter the path of your public_html folder
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Switch back to the cPanel
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Scroll to Databases
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Click onto phpMyAdmin
- From the menu click Import
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Click on Choose File and select your database backup
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Scroll down and confirm with Import
Backup in the Softaculous Apps Installer
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Within the cPanel scroll to Software
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Select the Softaculous Apps Installer function
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Select the software you want to back up
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Scroll down to Current Installations and under Options click on Backup
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Make the desired settings and confirm by clicking on Backup Installation
Restore Backup in the Softaculous Apps Installer
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Within the cPanel scroll to Software
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Select the function Softaculous Apps Installer
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Click Backups and Restore in the top right-hand corner
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Click on the Green Arrow next to the corresponding backup that you want to restore