There are several ways in which you can create a backup of your website or restore a saved backup. To do this, first go to the cPanel.

Log into cPanel

• Log in to the customer center via my.helloly.com

• Within the Dashboard click on Log in to cPanel next to the desired product

Create a Backup in the File Manager

• Within the cPanel scroll to Files

• Click onto File Manager

• Create a new folder in the directory in which you want to create the backup. To do so, click on the +Folder function at the top left

• Switch to the directory public_html

• Click on the Select All function in the top center

• Select the Copy function at the top left

• Enter the path of your newly created folder to create your backup

Backup Database with phpMyAdmin

• Within the cPanel scroll to Databases

• Click onto phpMyAdmin

• In the left-hand column you will now see all databases (marked in green)
  
  

• Select the desired database and from the menu click Export

• Perform the backup by clicking on Export
  
  

Restore backup

• Within the cPanel scroll to Files

• Click onto File Manager

• Rename the existing public_html folder (e.g. public_html_date)

• Create a new folder public_html

• Navigate to your backup folder and click on Select All

• Now select the Copy function and enter the path of your public_html folder

• Switch back to the cPanel

• Scroll to Databases

• Click onto phpMyAdmin

• From the menu click Import

• Click on Choose File and select your database backup

• Scroll down and confirm with Import

Backup in the Softaculous Apps Installer

• Within the cPanel scroll to Software

• Select the Softaculous Apps Installer function

• Select the software you want to back up

• Scroll down to Current Installations and under Options click on Backup
  
  
  

• Make the desired settings and confirm by clicking on Backup Installation

Restore Backup in the Softaculous Apps Installer

• Within the cPanel scroll to Software

• Select the function Softaculous Apps Installer

• Click Backups and Restore in the top right-hand corner
  
  

• Click on the Green Arrow next to the corresponding backup that you want to restore