WordPress blog or '/wp-admin' page does not load (only a white page is displayed)

If your WordPress website or the corresponding login page (/wp-admin) only shows a white page, this may be due to a faulty wp-config.php file. If there are blank lines in the wp-config.php file before the ‘<?' or after the ‘?>’ tags, they must be deleted and the file must be saved. In many cases, this will solve the problem.

How to check your wp-config.php file

1. Log in to the client area via my.helloly.com.
2. Click on Webhosting Login next to the desired hosting package.
   
   
   
   
3. Under Files, select the File Manager function.
   
   
   
   
4. In the public_html folder, you will find a folder with the following formatting: domain.topleveldomain (e.g. sample-name.eu)
5. In this folder, select the wp-config.php file and click on the Edit function in the menu.
   
   
   
   Alternatively, you can also right-click on the file and select Edit
6. In the following dialog window, confirm by clicking Edit
7. Delete any blank lines before <?php or after php?>
8. Click on Save Changes
9. Open your WordPress website or the corresponding login page /wp-admin
10. Your WordPress website or the login page /wp-admin should be working again