If your WordPress website or the associated login page (/wp-admin) only displays a white page, this may be due to a faulty wp-config.php file. If there are empty lines in the wp-config.php file before the '<?' or after the '?>' tags, these must be deleted and the file saved. In many cases, this will solve the problem.

How to check your wp-config.php file

1. Log in to the client area via my.helloly.com.
2. Within the Dashboard, next to the desired product, click Log in to cPanel
3. Scroll to the Files section and select File Manager
4. Within the public_html directory you will find a folder with the following formatting: domain.topleveldomain
5. In this folder, select the file wp-config.php file and click on the Edit
   Alternatively, you can also right-click on the file and select the Edit function
6. In the following dialog box, confirm by clicking on Edit
7. Delete all blank lines before <?php or after php?>
8. Click on Save Changes
9. Call up your WordPress website or the corresponding login page /wp-admin
10. Your WordPress website or the login page /wp-admin should work again