Are WhoisProxy still relevant or does helloly offer such a service?

For a long time, WhoisProxy services were popular for anonymizing publicly viewable Whois data. Since the...

Can I change/exchange my domain?

Domains cannot be exchanged. When you purchase a domain, it is immediately registered with the relevant registry. We...

Can I freely choose the website document root folder of an add-on domain?

Yes, you can freely select the root folder. Proceed as follows: Select website document root folder Log in to...

Can I have SSL certificates for addon domains?

If you have created a domain as an add-on domain, our system will automatically create an SSL certificate for this...

Can I redirect a subdomain to an external site?

Yes, you can redirect a subdomain to an external website. To do this, proceed as follows: Forward subdomain to...

Can an umlaut domain or a domain with numbers be registered?

Yes, this is possible in many cases. However, there are restrictions depending on the domain extension. Use our...

Does a domain have to be renewed manually every year?

No! We make sure that your domain(s) are automatically renewed - no manual steps are necessary. There is no risk of...

Does a registry charge further costs in addition to the domain costs?

No! At helloly.com all fees and costs are included and will be charged to you by us. There are no further external...

Glossary – Important Terms on Domains explained

This article is continuously updated with further terms. Terms Explanation Further Links Addon Domain...

How can I cancel my domain?

Log in to the customer center at my.helloly.com. In the menu on the left, select Domains and click on the...

How can I link Proton Mail to my helloly domain and use it? (Domain-only)

Note: Changing DNS records takes time. It may take some time before Proton Mail gives all DNS records the green...

How can I link Proton Mail to my helloly domain and use it? (Webhosting / Mail-only)

Note: Changing DNS records takes time. It may take some time before Proton Mail gives all DNS records the green...

How can I reactivate a domain if I have overlooked the payment?

If a domain is not renewed or canceled on time, it will be deleted from the responsible registry. A deletion period...

How can I set up URL forwarding?

The following instructions are aimed at domain-only customers. You can find out how to set up a redirect with a...

How do I change the owner data of a domain?

Change owner data for all domains If you change your customer data, the owner data of all connected domains will...

How do I connect a domain from helloly to my Jimdo website?

Note: Linking a domain to a Jimdo website works differently depending on whether you have booked web hosting...

How do I connect a domain from helloly to my Shopify website?

Note: Linking a domain to a Shopify website works differently depending on whether you have booked web hosting...

How do I connect a domain from helloly to my Squarespace website?

Note: Linking a domain to a Squarespace website works differently depending on whether you have booked web...

How do I connect a domain from helloly to my Webflow website?

Note: Linking a domain to a Webflow website works differently depending on whether you have booked web hosting...

How do I connect a domain from helloly to my Wix website?

Note: Linking a domain to a Wix website works differently depending on whether you have booked web hosting with...

How do I connect a domain to the Google Search Console?

Connecting a domain to Google Search Console requires a few steps to ensure that you own the domain and have access...

How do I register a .de domain as a non-German?

DENIC, the registry for .de domains, stipulates that at least one address capable of serving as a summons and located...

How long does a transfer to helloly take?

The transfer of an .at, .de or .eu domain usually takes only 1-2 hours. For transfers of other TLDs for example .com...

Is it possible to change a domain name?

Unfortunately not. Domains are created and billed by the respective registry directly after the initial registration....

What are the restore costs for the most important domains?

If you do not renew a domain in time, it will be returned to the registrar. From then on, the "Deletion Restorable...

What causes the unusual display of an umlaut domain / special character domain (IDN)?

Internationalized domain names ( IDN for short, also known colloquially as umlaut domains or special character...

What does a .AT domain cost?

The registration of an .AT domain costs € 0.99 per month. Each additional year/renewal is € 1.50/month. There are no...

What does the transfer to helloly cost?

The transfer to helloly is free of charge!   Depending on the domain extension, the transfer process is different,...

What happens to my domain and my data if I want to leave helloly?

At helloly, we place the highest value on our customers' data sovereignty. We believe that as a customer, you should...

What is the difference between a parked domain and an addon domain?

At helloly.com, all web hosting packages are alias (parked) and multidomain (addon) capable. Aliasor parked domains...

When is a .at domain available in the DNS?

After successfully registering a .at domain or transferring a .at domain, it may take some time before your domain is...

Where can I find the EPP / Auth-Code of my domain?

How you can get the EPP / Auth-Code of your domain: Log in to the customer center at https://my.helloly.com....

Where can I find the domain administration?

All settings for your customer account and the associated products such as web hosting, domains, e-mail, WordPress...

Who owns the domain?

Who owns the domain? Whois query!Since the introduction of the GDPR, personal data about the owner is no longer...

Why do I receive an e-mail with the subject "Verification of your domain is required"?

ATTENTION: If you do not verify your domain, it will remain registered, but associated content such as websites and...

Wie trage ich meine Homepage bzw. Domain bei Google ein

Ihre Homepage ist in wenigen Minuten in die Google Suchmaschinen eingetragen. Zwei Schritte sind dafür notwendig:...

world4you - How do I transfer my domain to helloly?

To transfer your domain from world4you to helloly, only a few steps are necessary. You will find a summary below:...