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The DocumentRoot/document root or WebRoot or root directory of your main domain cannot be...
Yes, at helloly anyone can create their own website - without any prior knowledge! With our...
As a web hosting customer, you have access to several measured values in the cPanel, including...
Log in to the client area via my.helloly.com Within the Dashboard click Log in to cPanel...
After the first step - finding a good domain name - you need a web hosting package if you want to...
Yes, gzip compression is available for all web hosting packages and is deactivated by default....
Yes, all web hosting packages have http/2 activated for optimum performance and security.
We provide you with free support for our products. There are no costs for this service. If you...
No, these services are not currently supported, as NextCloud Office and Collabra Online each...
Log in to the customer center at my.helloly.com. Click in the dashboard under Your active...
How to create a DNS record without a host name: Log in via https://my.helloly.com to the...
You can move your existing WordPress or Joomla website if you proceed as follows: 1. Book Web...
After you have registered a domain, you will receive access to our client area. Do so by logging...
Each of our web hosting packages offers genuine multidomain support. So you can set up a...
There are several ways in which you can create a backup of your website or restore a saved...
Create subdomain Log in to the client area at https://my.helloly.com. Within the...
There are two ways to define a DNS forwarding: Domain-only customers If you have only...
To ensure that your website is always accessed via HTTPS, you can force this redirection in the...
Contao can easily be installed on any add-on domain. To install Contao on the main domain,...
With cPanel, you can easily manage websites, create e-mail accounts, manage files, create...
To move a WordPress installation to the root directory, proceed as follows: Preparation:...
Your web hosting at helloly is stored in two helloly data centers in Austria (Vienna and Lower...
Anonymous FTP is an FTP service that does not require a password to access the data and therefore...
No, even if NextCloud reports a missing memory cache / opcache after installation. We use PHP-FPM...
At helloly, your data is available as quickly as possible and protected in the best possible way....
helloly has set itself the goal of offering affordable and technically sophisticated web hosting...
PHP-FPM is the abbreviation for the PHP FastCGI Process Manager. When PHP-FPM is active, a pool...
The index.html is a file that is usually present on every website. It is the start page...
At helloly, it is very important to us that your website runs well! That is why we have decided...
The WordPress Manager allows you to manage multiple WordPress websites and/or multiple instances...
To control how visitors access your website, there is the .htaccess file. The .htaccess is a text...
PHP is available in versions 7.4, 8.0, 8.1, 8.2 and 8.3.
Nextcloud is included in all helloly hosting packages and is available via our Auto Installer. We...
The error "Error 403 - Forbidden" is one of the many Hypertext Transfer Protocol response codes...
If you click on the Log in to cPanel direct link in the helloly Customer Center and the cPanel...
If your WordPress website or the associated login page (/wp-admin) only displays a white page,...
The WordPress Dashboard contains the module Site Health Status. If you click on the link Site...
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